Governance
Responsibility,
made explicit.
The standards behind our corporate relationships: who we work with, how decisions are reviewed and where concerns can be raised.
At holding level
Understand the relationship.
Account for the decision.
IO sets the framework for its own corporate engagements. Each operating business remains responsible for the services it provides, its contracts and the obligations that apply to its activities. Group affiliation does not replace that responsibility.
Knowing the counterparty
Entity, ownership and authority checks before a relationship is approved.
Financial integrity
A risk-based approach to money laundering, terrorist financing and improper payments.
Sanctions & trade controls
How jurisdiction, ownership, end use and restrictions shape a decision.
Business conduct
Conflicts, gifts, accurate records and a route for concerns.
A question or concern?
There is a route for it.
Use the requests directory for law-enforcement enquiries, abuse escalations, privacy rights and security reports. An operational service issue belongs with the business providing that service.
Find the right route →